Payroll Specialist II ()

Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, wage attachments, etc. are processed, reconciled, audited and transmitted accurately and timely.

Dayforce is actively building a pipeline for future job openings. While we may not have immediate positions available, we encourage you to submit your application and express your interest. By joining our talent pool, you will be considered for upcoming opportunities that match your skills and experience as they arise. We appreciate your interest in Dayforce and look forward to the possibility of connecting with you in the future.

Location:The successful candidate will have the opportunity to work in a hybrid environment; working remote anywhere in Mauritius.

About the opportunity

Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, wage attachments, etc. are processed, reconciled, audited and transmitted accurately and timely.

What you’ll get to do 

• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
• Work with cross-functional internal partners to resolve client payroll matters and employee inquiries, providing on-going daily support and subject matter expertise
• Provide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needs
• Create, update and review standard operating procedures and perform quarterly document reviews
• Have an “I own it” attitude about deliverables and projects from start to finish
• Proactively manage quarter and year-end payroll auditing
• Think and act ahead, spot opportunities and act accordingly and proactively Contribute to process improvements
• Achieve delivery of tasks in accordance with agreed schedules, procedures and standards - Meet or exceed process KPIs
• Drive customer satisfaction by providing high quality of service - Execute corrective and preventive action plans
• Record key delivery data for metrics purposes
• Aim at becoming a Subject Matter Expert in process
• Be an effective team player - Proactively highlight risks
• Ensure that complaints are proactively escalated -Seek and respond to development feedback
• Mentor & Coach new recruits in their process
• Promptly escalate exceptions to the Seniors/Team Lead/Manager
• Accountable for individual performance

Skills and experience we value

• HSC Holder or Higher Education
• At least 3 years of work experience in an office environment (desirable)
• Domain Knowledge (desirable – else, to acquire during provided training)
• Time Management and prioritization
• Business Communication Skills (written and verbal)
• Analytical and Reporting Skills
• Computer Literate (MS Word, Excel, PowerPoint, Outlook)

What would make you really stand out

• Quality Focus
• Results orientation
• Capacity to adapt to Change
• Initiative
• People Sensitivity
• Customer Orientation
• Teamwork & Cooperation

Other Requirements

• Flexibility in terms of working hour - coverage from 4.00 or 5.00 PM (8 AM EST) to 400 or 5.00 AM (8 PM EST) - any 9-hour shift in that range.
• Ability to work overtime (Weekday/Weekend) during year end season and including Mauritius public holidays.