Payroll Analyst

NA

Summary of Role
The payroll analyst will be responsible for coordinating the payroll process with different stakeholders involved in Global Payroll Outsourcing. He/She will act as the main point of contact for communication with stakeholders involved and will work on resolution of issues / concerns that may be raised at any point in the process. 
 
Roles and responsibilities
•	Monitor closely project deliverables daily, ensuring all tasks are completed on time.
•	Validate input and output source data.
•	Ensure timely, clear communication, escalation to required parties to ensure on time delivery.
•	Ensure accuracy of data before output delivery.
•	Participate in project calls.
•	Maintain and update issue logs.
•	Adhere to all Risk & Compliance procedures in line with company and the client's expectations.
•	Adhere to GDPR and Data Protection Act.
•	Ensure project reports and SLA& KPI reports are updated.
•	Escalate issues to reporting line as and when required.
•	Deliver ad hoc tasks related to the process.

Qualification and Work Experience
•	Higher School Certificate (HSC)
•	Work experience in global payroll and/or experience in working with international customers will be a definite advantage.
Skills
•	Good communication skills both verbal and written (English).
•	Demonstrate accountability for results.
•	Good customer service skills.
•	Ability to work and interact within a team and with customers.
•	Good knowledge of Excel.
•	Good Analytical skills.
•	Good Problem-Solving Skills.
•	Ensure timeliness and completion of assignments.
•	Good interpersonal and organizational skills

Important
•	Willingness and ability to cover UK hours (12:00 to 20:30 Summer UK season; 13:00 to 21:30 Winter UK season).
•	Ability to work overtime when required.