Operations Manager

goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees.

goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. We accelerate the process of learning language through our platform with a unique blend of AI-powered technology, unmatched content library and human interaction.

We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language.

About the role:

We’re looking for an experienced manager who can lead an international team as a part of our Trainer Operations department. 

As a Operations Manager (Trainer Manager) you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment and be responsible for ensuring the performance and productivity of your team.

What You'll Do:

• Lead an international team of around 50+ online trainers to deliver consistent high quality lessons.

• Propose and follow up on performance improvements

• Take the lead in team recruitment activities

• Oversee HR matter for your team

• Liaise with internal teams to provide solutions if issues arise

• Actively contribute to the growth and development of the Operations department
  
  

• Bachelors or College degree

• Minimum of 3-5 years of managerial experience

• Excellent communication, leadership, and interpersonal skills

• Ability to quickly adapt to changing business needs and processes

• Excellent time management skills

• Experience in teaching is a plus

• Experience in working in multicultural environments is a plus
  
  
  

What We Offer:

• Join a Vibrant Team: Be part of a young and dynamic team within the security of a fast-growing, 24-year-old Swiss-based company. Experience the perfect blend of innovation and stability.
• Innovative Work Environment: Embrace the excitement of joining an organization that thrives on innovation. Enjoy an international, vibrant working environment where every day brings new opportunities and challenges.
• Competitive Compensation: We offer a competitive compensation package that values your skills and contributions.
• Comprehensive Benefits: Benefit from transportation and medical insurance (Swan), ensuring peace of mind for you and your family.
  
  
• World-Class Learning: As a goFLUENT learner, immerse yourself in a world-class learning experience. Learn from one of our twelve business languages and grow your skills continuously.
• Modern Recreational Facilities: Enjoy our nice and modern recreational area equipped with a reading corner and a video game console. Take breaks that refresh and inspire.
• Work-Life Balance: No work on weekends! We value your time and believe in maintaining a healthy work-life balance. A hybrid mode is being offered as flexibility.
• Celebrate Success Together: Parties and food to celebrate our successes as a team. Enjoy a culture that values fun, camaraderie, and recognition.

Our Culture and Values:

At goFLUENT, we are driven by our passion for equal opportunities and professional growth. We believe in fostering an inclusive, supportive, and innovative environment where every team member can thrive. Our values of integrity, respect, and excellence guide everything we do, ensuring a workplace where everyone can achieve their full potential.

Check out our video #lifeatgoFLUENT Mauritius.

Eager to learn more? Watch our video to discover goFLUENT through the words of our people worldwide: goFLUENT Video

Born in 2015, goFLUENT Mauritius Ltd. has become the second largest entity in the group and has established itself as an important hub from which services are provided to our clients in Europe and the rest of the world. Thanks to its multicultural and plurilingual nature, Mauritius is a key player in goFLUENTs global strategy.

Filled with a really vibrant and energetic family vibe, it's an office you will want to call home. Stepping into this young and multicultural workplace, you'll get the chance to grow with us, make meaningful work connections and bring insight into empowering professionals worldwide.

Are you excited to become part of this exceptional team?