Operations Lead

Oversee all aspects of maintenance operations, including electrical, plumbing, HVAC, mechanical, and civil works. 

Develop and implement preventive and corrective maintenance schedules. 

Conduct regular inspections of the property to ensure optimal functioning and cleanliness. 

Manage and monitor repairs, upgrades, and refurbishments in a timely and cost-effective manner. 

Ensure daily operations of the centre (including safety, security, cleaning, and waste management) meet company standards. 

Coordinate with Centre Management to align operational activities with tenant and customer needs. 

Supervise all emergency systems and procedures, including fire safety equipment and evacuation plans. 

Supervise, train, and support the in-house maintenance and operations team. 

Manage and coordinate third-party vendors and service providers (security, cleaning, landscaping, technical maintenance, etc.). 

Ensure service contracts are well-executed and performance is regularly reviewed. 

Assist in preparing and managing the operations and maintenance budget. 

Monitor and control operational expenses, seeking cost-saving opportunities without compromising on quality. 

Ensure efficient use of resources and procurement of tools, supplies, and services. 

Ensure the facility complies with local laws, safety regulations, and company policies. 

Conduct regular risk assessments and safety audits. 

Implement and monitor health, safety, and environmental (HSE) procedures. 

Maintain detailed records and documentation for maintenance activities, vendor performance, and operational reports. 

Prepare and submit operational updates and incident reports to Centre Management. 

Act as a key point of contact for tenant-related operational concerns.