To ensure effective merchandising of clients’ products at store level.
Shelf Health and Administration
• Count and determine stock to be merchandised and document
• Unpack stock and document
• Document drawn stock on stocking file
• Monitor stock levels
• Ensure careful stock rotation
• Draw stock according to requirements and document
• Ensure all lines are on display
• Replenish displays, lift and move stock forward
• Develop a layout and select a theme
• Report and follow up out of stocks to relevant party
• Check quality continuously, respond to poor quality or damage
• Keep area clean, tidy and uncluttered including store room
• Identify cross merchandising opportunities and ensure execution after approval
• Accuracy of PI Labels and price stickers
• Application of point of purchase drivers as per individual business unit
• Timeously identify problems areas and communicate to relevant party for resolution
• For new products, develop a layout and select a theme
Customer/Client Satisfaction
• Feedback on customer complaints, queries and requests
• Greet and acknowledge customers
• Ensure communication on and upkeep of product knowledge/knowledge of promotions
• Ensure professional and value adding Customer/Consumer service
• Advise on use of products
• Ensure professional appearance and conduct
• Ensure company uniform is clean and tidy
Key Competencies:
Knowledge, Skills & Abilities: Planning & organising skills