Merchandiser

Our merchandisers play a key role in customer care, managing a portfolio of clients while overseeing the communication, sales, and supply chain follow-up. They act as the bridge between our customers and internal teams, ensuring that client requirements are met with efficiency and precision.

• Coordinate with the development team to understand product specifications and requirements.
• Develop and maintain relationships with clients.
• Negotiate prices, terms, and delivery schedules with clients.
• Monitor the production process to ensure that garments meet quality standards and deadlines.
• Use IT tools to track samples, track orders, manage inventory, and create reports.
• Collaborate with the planning team and create production plans.
• Handle customer inquiries and resolve any issues related to orders or production.
• Stay updated on industry trends and market conditions.