Medical Secretary (2443-MS)

Our client, a healthcare provider in Mauritius is seeking to recruit a Medical Secretary. The Medical Secretary plays a crucial role in the smooth operation of a medical practice by providing administrative and secretarial support to healthcare professionals.

This role involves managing patient appointments, maintaining medical records, handling correspondence, and ensuring that the office functions efficiently. The ideal candidate will have excellent organizational skills, a strong understanding of medical terminology, and the ability to interact professionally with patients and healthcare providers.

Responsibilities:

• Schedule, confirm, and manage patient appointments and follow-up visits.
• Greet and assist patients upon arrival, ensuring they complete necessary forms and documentation.
• Answer patient inquiries and provide information regarding medical procedures and office policies.
• Assist with the preparation and management of patient charts for consultations and procedures.
• Handle incoming and outgoing correspondence, including emails, letters, and faxes.
• Coordinate with other healthcare professionals, laboratories, and insurance companies as needed.
• Assist with patient billing, including preparing invoices, processing payments, and managing insurance claims.
• Assist with the coordination of meetings, conferences, and continuing education sessions for medical staff.
• Provide excellent customer service to patients, addressing their concerns and ensuring a positive experience.

The Medical Secretary will require to work on a shift system.

Profile:

• High school diploma or equivalent.
• Certification in Medical Administration, Medical Secretary, or a related field is preferred.
• Proven experience as a medical secretary or in a similar administrative role within a healthcare setting.
• Familiarity with medical terminology, billing procedures, and electronic health records (EHR) systems.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in handling medical records and patient information.