Linen Supervisor Le Suffren Hotel & Marina

he Linen Supervisor typically works in the hotel’s laundry or linen room and may be required to work shifts, including weekends and holidays, depending on the hotel’s needs.

Key Responsibilities:

1. Linen Management:

   • Oversee the receipt, storage, and distribution of linens, towels, and uniforms.
   • Ensure that all linens are properly cleaned, pressed, and folded according to hotel standards.
   • Inspect linens for damage or wear and organize repairs or replacements as necessary.
   • Maintain accurate records of linen inventory and usage to prevent shortages or overstocking.

2. Team Supervision:

   • Supervise and coordinate the activities of linen room staff, including scheduling, training, and performance management.
   • Ensure that staff follow all safety and hygiene protocols.
   • Provide guidance and support to staff to improve efficiency and maintain high-quality standards.

3. Inventory Control:

   • Conduct regular inventory checks to monitor stock levels and order supplies as needed.
   • Work closely with the purchasing department to manage linen procurement and budget.
   • Implement and maintain inventory management systems to track linen usage and losses.

4. Coordination with Laundry Services:

   • Liaise with external laundry services or the hotel’s in-house laundry to ensure timely and efficient processing of linens.
   • Address any issues related to laundry quality or delays with the laundry service provider.

5. Quality Control:

   • Ensure that all linens meet the hotel’s quality standards before being distributed to various departments.
   • Implement procedures to prevent loss, theft, or damage of linens.

6. Compliance and Safety:

   • Ensure compliance with all health and safety regulations, particularly in handling chemicals and operating laundry equipment.
   • Maintain cleanliness and orderliness of the linen room at all times.

7. Reporting:

   • Prepare and submit reports on linen usage, inventory levels, and any issues related to linen management to the Executive Housekeeper.
   • Assist in budgeting and forecasting linen requirements.

Qualifications:

• Education: High school diploma or equivalent. Additional training in hospitality or housekeeping management is a plus.
• Experience: Minimum of 2-3 years of experience in a similar role, preferably in a hotel environment.
• Skills:
  • Strong organizational and time management skills.
  • Ability to lead and motivate a team.
  • Attention to detail and a commitment to maintaining high standards.
  • Basic knowledge of inventory management and procurement processes.
  • Good communication and interpersonal skills.

Physical Requirements:

• Ability to lift and move heavy loads, such as linen bundles.
• Ability to stand for long periods and perform repetitive tasks.

Working Conditions:

• The Linen Supervisor typically works in the hotel’s laundry or linen room and may be required to work shifts, including weekends and holidays, depending on the hotel’s needs.

This job description outlines the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this role.