Key Account Manager

As a Key Account Manager, you'll be the first point of contact for our most important customers. Your role is to understand their industry and business objectives, align our innovative solutions to their needs and ensure their success.

• Cultivate and maintain productive relationships with senior stakeholders within strategic accounts.

• Collaborate across departments to exceed customer expectations and meet performance goals.

• Drive revenue growth by meeting sales targets and profitability benchmarks.

• Lead strategic account planning processes, defining clear financial and performance milestones.

• Develop tailored solutions by engaging cross-functional teams to address customer challenges.

• Monitor customer satisfaction (CSAT) and net promoter score (NPS) metrics to ensure continued excellence.