Income Auditor

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Tasks, Duties & Responsibilities

Daily Task

1. To verify all dossiers after being City Ledger and before handing over by Reservation.
2. To verify all amount city ledger before transferring FO Data to AR.
3. To verify of all credit cards with Batch reports before transferring same to AR.
4. To reconcile of credit cards with Bank statement.
5. To apply payment received by TO’s based on remittance advices received.
6. To ensure correct bank charges and TA override commission are correctly posted while applying payment.
7. To report and inform the TO/TA for any short payment and chase.
8. To ensure all invoices are sent to the respective TO/TA on a timely manner (within 3-4 days after guest check out).
9. To respond to emails on time and liaise with Reservation team for any disputed amount over any invoice.
10. To run AR Ageing report and chase/follow up for payment for accounts over 30 days.
11. To update Call log based on the reminders sent and calls made.
12. Proper filing of each dossier/ Credit card reports/Bank statements/Remittance/Cheque copy
13. To provide support and conduct any cognate duties as assigned by the FC.

Income

1. To verify of posting journal report of all revenue transactions of previous day after Night Audit report.
2. To verify of all in-house complimentary and house use rooms on Opera comp guest report.
3. To inform Reception/F&D for any correction of an incorrect transaction if ever there is any.
4. To prepare Daily Revenue report for RBA with the total number of covers and sales reports received from all outlets and to be sent to all HOD's before the morning meeting.
5. To verify of all Rebate vouchers and negative postings/correction done by Reception and hand over to FC for approval.
6. To file Opera revenue reports and Rebate after approval of FC & GM.
7. To verify and acknowledge on all Refund form if any before handing to FC & GM for approval.

Credit Control

1. To query with Reception regarding the open PM balance if any.
2. To identifying all payment/down payment received on Bank statement in all currencies and inform Reservation/Reception for postings on Opera.
3. To verify and validation of all pro-forma invoices raised by Sales team and Event coordinator.
4. To validate posting on Accounts Receivables for Brochure Contribution/Barter if any after approval of the Director of Sales.
5. To monitor AR Ageing and identifying the serious accounts and chasing these accounts after reminder sent.
6. To report exceeded credit limit accounts to FC and Sales for final action.
7. To invoice all owing companies and follow up for payment.
8. To ensure that there is no late invoicing & payment application on Opera.
9. To query over credit notes if any.
10. To respond to all emails on time.

Monthly Task

1. To save all AR reports for month End closure in share drive.
2. To ensure all payment is posted and applied on Opera as per Bank Statement and remittance advice received.
3. To ensure credit cards reconciliation is done as per Bank Statement.
4. To validate Revenue for the Month.
5. To reconcile VAT output for the month for the Revenue achieved.
6. To provide TA Commission figures to the Accountant to make necessary provision.
7. To ensure and have close follow up of all the deposit figures sitting in the ledger.
8. To hold monthly credit meeting.

Reporting 

1. To save the AR ageing report, for detailed & Summary for month end.
2. To save AR monthly reports in the share folder.
3. To provide the Billing supporting docs to Owners and reconciliation of the inter-companies a/c
4. To Save the Deposit ledger and Guests Ledger on the share folder
5. To provide statistics for month end to the Accountant