The IT technician will lead and monitor the operation of IT equipment while ensuring the day-to-day management of the use of workstations, servers, systems and computer networks.
YOUR MISSION :
The IT technician will ensure the day-to-day management of the use of workstations, servers, systems and computer networks. He leads and monitors the operation of IT equipment (installation, preventive maintenance, corrective maintenance of equipment), within the framework of the standards, operating and safety methods inherent in the company.
The IT technician also provides advice, training and technical assistance to any IT user in the company
The missions and tasks can be categorised as follows:
• Maintenance of computer stations, servers:
o Ensure software updates of computer equipment
o Diagnose and resolve the malfunction of computer equipment
o Secure a computer station and its data
o Make mobile equipment communicate with a computer station or a network
o Fill in the follow-up documents
o Intervene remotely
o Participate in monitoring the IT infrastructure
o Identify dysfunctions and implement corrective actions
o Fill in the follow-up documents
• User support:
o Facilitate the handling and day-to-day use of the computer station
o Train in the use of related equipment
o Support in the resolution of dysfunctions (on workstation and remotely)
o Raise awareness of the rules for securing data storage