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Head Waiter (Chef De Rang) Labourdonnais Waterfront Hotel

Port Louis
10,000 - 20,000
Permanent
Added 14/01/2025
Closing 13/02/2025
Nitisha Chunwan

Bar, Restaurant and Lounge To meet guests' expectations concerning food and beverage service as per SOP. To ensure cleanliness of equipment and work environment.

• Ensure mise en place for service and table settings/venue set up

• On a day to day basis plan, organise and direct the assigned restaurant section

• Maintain the restaurant and areas under his/her control under the most stringent hygiene and sanitation standards

• Reports bad functioning of utilities such as lights, fans and toilets and reports to superior for any repair or defect

• Answer telephone calls and take reservation and orders as per hotel’s standard

• Follow up on guests’ orders

• Assist subordinates in clearing tables and order taking

• Ensure smooth service throughout by supervising and coordinating dining room personnel

• Promote customer loyalty through the quality of service provided

• Welcome and seat guests, advising each on their choice of food and wine and taking their order

• Manage cultural needs and expectations of guests

• Anticipate and meet guest needs

• Up selling and identification of additional revenue opportunities

• Ensure that his or her team offers the highest level of service in the welcome it extends to its customers and the way its serves their meals

• Check guests satisfaction throughout service and act upon if needed

• Be totally aware of guests’/ visitors’/ repeaters’ preferences/ special requirements of food and beverage

• Inform the Restaurant Manager of any complaints or any other problems that may arise.

• Ensure that all rules concerning the Billing and Ordering are adhered to

• Polyvalent across all F&B outlets

• Attend and do shift handing

• Help in tidying the restaurant after service

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Maintain cleanliness of work area

• Refill/ replenish supply of linen and other operating equipment

• Anticipate guest’s requests

• Verify guest satisfaction

• Aware of guests’/ visitors’/ repeaters’ preferences/ special requirements of food and beverage

• Conduct any cognate duties assigned

Ninety – Six Hotel Collection

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P.O Box 91Caudan, Port Louis, Mauritius

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Head Waiter (Chef De Rang) Labourdonnais Waterfront Hotel

Ninety – Six Hotel Collection

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