HR & Training Coordinator

The HR & Training Coordinator plays a vital role in supporting the human resources department by managing various HR functions and facilitating training programs.

HR & Training Coordinator

Responsibilities:

• Coordinate and facilitate training programs for staff, ensuring alignment with hotel standards and service excellence.
• Assess training needs and develop training materials in collaboration with department heads.
• Track training attendance and effectiveness, providing reports to management.
• Support the HR Manager in handling employee inquiries and concerns, promoting a positive workplace culture.
• Assist in the implementation of employee engagement initiatives and recognition programs.
• Ensure adherence to HR policies, labour laws, and hotel standards.
• Maintain accurate employee records and documentation, ensuring confidentiality.
• Prepare regular reports on training progress.
• Analyse data to identify trends and recommend improvements.
• Develop and evaluate training programs for staff members.
• Coordinate training sessions for new hires as well as ongoing employee development.
• Monitor and track training progress for each employee.
• Collaborate with managers to identify training needs and assess training effectiveness.
• Ensure compliance with safety standards and procedures.
• Keep up to date with industry developments and changes in regulations.
• Maintain and update training materials and resources.
• Measure the impact of training initiatives and report on outcomes to senior management.
• Build positive relationships with employees and encourage a culture of learning and development.

Qualifications & Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Previous experience in HR and training coordination, preferably in the hospitality industry.
• Strong understanding of HR principles and practices.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and HR software systems.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with confidentiality.