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Front Office Assistant (Receptionist)

To ensure proper check-in and check-out of guests, as well as the settling of bills and to provide foreign exchange service.

Administration Support

• Prints and sends guest folios to the rooms on the eve of departure.

• Prints arrival/departure lists and other reports as per requirements.

Internal/External Communication

• Communicates with Housekeeping, F&B and other departments regarding guest requirements and requests.

Billing Procedures

• Checks, controls and updates guest accounts by charging and recording all services when consumed.

• Exchanges foreign currency for guests.

• Hands over cash float to incoming colleagues at the end of his/her shift.

• Settles guests’ accounts using different modes of payment.

Other Cognate duties.

LUX* Grand Baie