Female Receptionist

Friendly, welcoming demeanor, neat appearance and positive attitude.

• Greet and welcome guests as they arrive at the office.
• Active listening to understand visitor needs.
• Polite, courteous, and composed under pressure.
• Direct visitors to the appropriate person and office.
• Ability to manage appointments, schedules, and calls efficiently.
• Familiarity with office software (Microsoft Office, email, scheduling tools).
• Handling unexpected situations or complaints professionally.
• Ensure reception area is tidy and presentable with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Working collaboratively with colleagues and other departments.