Facilities Support Officer

The Facilities Support Officer will proactively oversee and coordinate key facilities management functions across Cim Finance. This role is pivotal in ensuring smooth operations, excellent service delivery, and maintaining a safe and efficient working environment.

Key Responsibilities:

• Oversee key protocols, ensuring security and accessibility as per company standard operating procedures.
• Coordinate installations and resolve issues related to CCTV systems for all sub offices and counters.
• Regularly communicate with service providers and sub-offices, ensuring proper backups and updates are maintained of systems in place.
• Act as coordinator to service providers in regards to maintenance related exercises for properties occupied by the company
• Guide service providers to the appropriate departments while ensuring adherence to visitor policies.
• Handle and direct service provider calls to relevant contacts and Cim Finance offices.
• Maintain accurate records of all maintenance and repairs and accessibility logs
• Support tasks related to access controllers and manage parking requests for both visitors and internal clients.
• Compile attendance and overtime sheets for Business Support Services team and submit them for approval as needed.

Candidate profile:

• Higher School Certificate
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with facilities management systems, including CCTV, access control, and visitor management is advantageous
• Proficient in Microsoft Office tools (Excel, Word, Powerpoint)
• Attention to detail with a proactive approach to problem-solving.
• Ability to handle confidential and sensitive information with professionalism.
• Valid driving license