F&B Supervisor

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MAIN DUTIES & RESPONSIBILITIES

• Ensure cleanliness, ambience, service readiness, staff grooming and hospitality culture.
• Supervise the day-to-day restaurant operations to contribute to the enjoyment of our guests’ lifestyle experience.
• Assist the manager to implement and continually review the policies, procedures, practices and standards, as well as control to ensure they are consistently applied.
• Train, develop, and coach team members to ensure the efficient running of the restaurant area to maximize productivity, increase guest satisfaction and consequently profitability.
• Maintain high visibility during service times, high hotel occupancy periods to ensure smooth running of operations, promote good public relations, take corrective actions and handle customers’ complaints to ensure their satisfaction.
• Assist the F&B Manager in adhering to Hygiene manual, health and safety regulations.
• Assist the F&B manager to implement cost saving and profit enhancing measures.
• Anticipate and maintain all material and supplies ensuring their availability.
• Control usage of food and consumables items and appropriate usage of equipment, tools and service equipment ensuring the equipment is used in a correct and safe manner.
• Follow up on administrative duties such as leading and attending meetings, writing reports, maintaining a logbook of activities and other specific duties related to the role; as advised by the In Room Dining Manager.
• Ensure compliance with health, safety, and environmental regulations and standards.