F&B Hostess

Welcoming guests, managing reservations, seating guests, and ensuring they have an enjoyable dining experience. Assist with menu inquiries, offer recommendations, and coordinate with restaurant staff to ensure efficient service.

Hostess Job Description Duties and Responsibilities

Below are the host/hostess job duties and responsibilities for a job listing.

• Greet customers as they arrive.
• Work closely with the kitchen staff and waitress or waiter to start service for a new customer.
• Show guests the lounge and bar area for a beverage during long wait times.
• Ensure the waiting area is clean, clear of obstructions and guests have a place to sit.
• Provide each guest with a high quality experience.
• Provide customer service to each guest who has questions about the menu, table settings, or other questions.
• Provide excellent customer service while seating guests.
• Ensure guest satisfaction by asking about their meals.
• Mark each guest reservation as they arrive. Make sure they experience a warm welcome.
• Answer phone calls and take guest reservations.
• Provide food and beverage menu updates.
• Practice excellent customer service skills at all times.
• Coordinate with team members, seat guests quickly, and begin service.
• Answering the phones and book reservation

Requirements

• High School diploma or equivalent.
• Previous experience in the food industry/hospitality industry.
• Ability to practice excellent customer service.
• Previous work experience as a host/hostess preferred

Contact :- 202 4033