Direct Sales Executive

We are seeking a Direct Sales Executive to promote our Home Internet services through various technologies in designated regions, as directed by the Team Leader.

Main Duties and Responsibilities:

• Door to door prospection/cold calling to houses, private compounds and or apartments 
• Ensure customers understand the service, specificities and all the procedures relating to Direct Debit, Security Deposit, Billing, emails, payments & customer support
• Ensure that customers are served to promote loyalty and continued business from their ends
• Identify new Home Internet prospects in market, promote and sell Home Internet in regions
• Manage complaints properly as per process and reply to customer at all times within timeline set
• Achieve monthly sales target through cold callings, commercial interventions and ensure pipelines
• Meet a minimum of eight (8) customers daily out of which 6 new prospects minimum
• Ensure proper profiling of prospects, ensure that specificities of the service and recommendations
• Proper filling of all legal documents and are timely collected and delivered to Sales Admin
• Ensure all required documents are properly filled and signed by the subscribers
• Master all processes governing the sales & after sales of Home Internet
• Ensure sales orders are completed and delivered to Sales Admin the next working day
• Proper and timely processing of customer’s complaints to fellow CSD colleagues, while ensuring customers are promptly served
• Participate in commercial events, Roadshows and other Marketing activities when required
• Contribute permanently to the improvement of processes, governing our daily operations through market/ customers survey, reporting results and sharing valued inputs
• Support Credit Control as and when required and ensure that all customers settle their accounts
• Plan daily visits at least two days in advance and shared with Team Leader
• Submit BI collected from market to improve processes and/ or offers to required parties
• Be a brand ambassador, serve customers while living the company values

Required Qualifications and Experience:

• Minimum HSC holder
• Candidates having Form V with three years of experiences in the sales field can be considered

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Effective time management and planning skills
• Analytical and problem solving mind

What you shall benefit:

• Medical Insurance cover 
• Pension Insurance cover
• Discount on handsets
• CJ Group discounts on selected products/services
• Mobile refunds 
• Fuel card 
• Free and unlimited airtime

Candidate should possess valid driving licence and own motor vehicle.

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Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.