Dahua Product&Solution Engineer

As a product&Solution Engineer you will work with customers to resolve technical issues and provide “how to" training sessions regarding our proprietary products.

【Job Description】

1. Introduce new product features to the Customer, help customer to select and configure products.

2. Respond to customers, to help solve technical problems;

3. Training technical staff of Channel Customer’s, helps them improve the level of technology;

4. Understand and consolidate customer demand for products, feedback to product department for product improvement;

5. Cooperate with sales staff, analysis of the practical needs of customers, provide a complete project plan;

6. To complete the project, the bidding work, to help customers make the tender documents, make project tender, according to the required standard;

7. Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution;

8. To coordinate resources, provide technical support;

9. Integrators to maintain good relationship with a third party, in engineering can recommend each other, mutual benefit and win-win progress;

10. Cooperate with the Marketing, for Dahua, propaganda Dahua technology and concept to the customer, the spirit Dahua products, help customers to better understand Dahua market, at the same time get more feedback from the market.

Desired Skills and Experience

• Proven knowledge related to video surveillance and CCTV industry.
• Highly experienced in front-line customer interface.
• Strong social relation network in the CCTV-related System Integrators, Big Installers highlighted in France.
• Experience in CCTV product.
• Excellent interpersonal, organizational and communications skills.
• Excellent Written and verbal English and French.
• Self-starter with ability to work remotely with little supervision.