Customer Retention Specialist

🌟 We're Hiring! Customer Retention Specialist (Hindi Fluent) 🌟 Are you a people person with excellent communication skills in Hindi? Do you have a knack for keeping customers happy and engaged? If so, we want you on our team!

Key Responsibilities:

 Engage with customers to understand their concerns and find solutions to retain them.
Handle inbound and outbound calls professionally and empathetically.
 Provide personalized recommendations and offers to improve customer satisfaction.
 Maintain accurate records of customer interactions and feedback.
Collaborate with other departments to enhance customer experience.

Requirements:

 Fluency in Hindi  is a must.
 Strong communication and persuasion skills.

Experience in customer service, sales, or retention is a plus.

Ability to handle difficult conversations with patience and professionalism.

 Basic computer skills and familiarity with CRM tools.

Why Join Us?

 Competitive salary with performance-based incentives.
 A positive and supportive work environment.
 Career growth opportunities.
 Flexible work arrangements.