Credit Specialist F/M/X

Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.

Who are we?

Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.

Its activities are divided into four practices:
Leadership & Advocacy, Technology, Digital Marketing & Experience, Total Talent Management.

A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably. 

 From its headquarters in Geneva, Switzerland, Mantu relies on a community of 11,500 talented people in more than 60 countries on 5 continents and has a turnover of 1billion euros.

Job description

• Manage a portfolio of customer debts
• Make collection calls on daily basis and email follow-ups
• Actively collect payments from customers with unpaid invoices
• Verify discrepancies and resolve clients’ billing issues
• Handle customer inquiries, disputes, and exceptions in a timely manner
• Collaborate closely with other departments (Business Mangers, Accounting Team , Controlling Team etc. )
• Ensure notes and actions are placed on the account for each client contact.
• Reconcile customer accounts daily
• Follow up, collection and allocation of payments
• Maintain accounts receivable customer files

Profile Requirement:

• High School Certificate or Bachelor's degree in Accounting or Finance.
• Minimum 2 years of experience in Billing & Recovery
• Fluently spoken French & English 
• International exposure will be a plus, demonstrating your ability to navigate diverse financial landscapes.
• Mastery of generative AI (ex: ChatGPT, etc…) is a plus for improving day-to-day productivity

Mantu  is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.