Credit Officer
- Riviere du Rempart
- 21,000 - 30,000
- Permanent
- Added 16/12/2024
- Closing 15/01/2025
- Yordanna Malgache
A diligent and detail-oriented Credit Officer. Will be responsible for managing all aspects of credit operations, including recovery/reporting, customer relationship management, continuous improvement initiatives, and risk control measures
Responsibilities:
Debt Recovery:
- Initiate actions to recover overdue debts
- Negotiate repayment plans with clients if necessary with the final approval of the FD
Reporting:
- Prepare regular reports on accounts receivable and credit status.
- Update Ageing report on a daily/weekly basis
- Monitor delinquent accounts and initiate appropriate actions for recovery.
- Analyze trends in payment performance and recommend improvements.
Customer Relationship Management Update:
- Maintain positive relationships with clients while addressing payment issues.
- Work collaboratively with operational teams to resolve issues (internal).
- Prepare analytics on issues found with Customers and the Operational Team.
Continuous Improvement:
- Identify opportunities for process improvements in credit operations.
- Provide detailed list of recurrent issues and categorise them.
- Provide solutions for recurrent issues.
- Implement solutions and monitor prior recurrent issues after approval by Line Manager
Other duties:
- Other duties may be assigned in line with your Job and responsibilities
