Credit Controller

A Credit Controller is responsible for assessing credit applications and adhering to company payment policies.

KEY RESPONSIBILITIES

• Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
• Establish policies that follow customer service best practices while ensuring customers submit payments on time.
• Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
• Negotiate payment plans with consumers and set loan terms and conditions accordingly.
• Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
• Report any payment issues to management or the appropriate team.
• Follow up on overdue invoices and payments and implement company collections procedures as necessary.
• Look for ways to improve debt collection processes.
• Ensure proper maintenance of the QMS with the ISO Standard
• Any other cognate duties allocated by Management and Ad-hoc Business Projects involvement

 REQUIREMENTS

• We will only consider candidates who have looked after very large accounts with very high volumes previously
• Minimum 5 years of work experience in similar environment
• 5+ years accounts receivable experience and 2+years supervisory experience
• Experience managing Accounts receivables data and managing organized paperless records
• Detail oriented with a high level of professionalism to ensure customer service standards meet or exceed expectations
• Must be extremely proactive and self-motivated