CHEF DE RANG/ WAITER
- Pamplemousses
- Not disclosed
- Permanent
- Added 26/12/2024
- Closing 25/01/2025
- Barouna Augnoo
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To engage in food and beverage service ensuring that guest satisfaction objectives within the outlet are achieved by providing an efficient, friendly and attentive service as per the standards of performance and training provided
- To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
- To engage in food and beverage service delivery as per the predetermined standards and sequence.
- To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
- To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
- Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
- Collects and delivers laundry according to hotel procedure.
- Checks and collects supplies from the stores according to hotel procedure.
- Maximizes revenue in the outlet by implementing up-selling procedures.
- Helps maintain the outlet in top physical condition by reporting any engineering or housekeeping defects to the outlet supervisor.
- Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed.
- Handles customer complaints if possible, or reports them to supervisors.
- Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
- Performs additional duties as directed by supervisors.
- Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
- Is fully conversant with all health and safety, fire and emergency procedures.
- Maintains a high standard of personal hygiene, dress, uniform, and body language.
- Is polite and professional in any situation where the image or regulation of the hotel is represented.
- Attends meetings and training as required by supervisors.
- Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.
- Interacts with guests actively soliciting feedback.