Business Line Manager (2510-BLMGR)

Our client in the engineering sector is seeking to recruit a Business Line Manager for the Mechanic and Engineering department.

Responsibilities:

• Assist in conducting and executing support services such as installation, maintenance, repairs and demonstration of related products and equipment within reasonable time and also to ensure quality service.
• Lead a team of Technical Officer and supervise execution of works on sites and attend site meetings.
• Responsible for providing technical support and back-up to the sales team.
• To be able to work on an on-call basis after working hours.
• Maintain a high level of grooming and dress code whilst on duty.

Maintenance Operational Management:

• Ensure that planning and organisation are done in an efficient way by closely monitoring the work of Service Advisors, Spare Parts Advisors administrative staff and technical team.
• Ensure that the maintenance operations are as per standards and to manufacturers' recommendations.
• Provide input for budget/capex estimates for the Maintenance Department.
• Ensure that job cards are opened/closed in a timely manner and regularly.
• Ensure submission of comprehensive quotations to clients and follow up as and when required.
• Monitor the client requests/complaints and ensure that latter are attended in a timely manner.
• Hold meeting as and when required and communicate on a regular basis about the status of the maintenance department.
• Ensure that sub-contractors comply as per contract agreement as and when required.
• Liaise with external suppliers and report any manufacturer's defects on equipment.
• Implements action plan to minimise reworks.

Profile:

• A Degree in Mechanical or Electrical or Mechatronics Engineering or in any related fields.
• A minimum of 2 years in a Management position in a similar business environment.
• Good Interpersonal skills.
• Ability to work in team and independently and be self-motivated.
• Good Leadership abilities.
• Good written and spoken of both English and French.
• Good Computer literacy (Microsoft word, excel and outlook).
• Holder of a valid driving license.