Business Development Officer - Fintech

The role requires a proactive and dynamic professional with strong sales acumen, market insight, and the ability to build lasting relationships with business owners while driving revenues.

Main Duties and Responsibilities:

• Identify and prospect potential merchants across various sectors for on-boarding to the Emtel MFS (blink) ecosystem
• Develop and maintain a robust pipeline of leads and track them through the sales funnel
• Conduct daily field visits to prospect and new merchant locations to pitch solutions, understand their needs, and ensure strong engagement and visibility on the ground
• Present and demonstrate fintech products and services to prospective merchants, highlighting value propositions
• Negotiate commercial terms, close deals, and ensure timely activation of merchant accounts
• Provide on-boarding support, including setup, product training, and go-live assistance
• Maintain ongoing relationships with on-boarded merchants through post-sales follow-ups and routine visits to boost usage and satisfaction in view to reduce churn and ensure win backs
• Collaborate with marketing/ product, and support teams to enhance merchant experience and retention
• Keep abreast of market trends, competitors, and merchant pain points to provide relevant feedback for product improvement
• On-board new B2B & B2C merchants for blink as per set targets
• Provide the number of merchant visits conducted weekly/monthly and log on tools
• Monitor and report the performance, usage on blink of merchants against budget
• Maintain activation rate and transaction volume of acquired merchants
• Attend to queries and resolve issues from merchants and other departments on a timely basis
• Participate in event and field action organise by the team

Required Qualifications and Experience:

• Minimum HSC Holder
• Candidates with at least one (1) year of experience in the sales field can be considered

Required Skills and Aptitudes:

• Good negotiation and customer-centric skills
• Excellent communication, coordination and interpersonal skills
• Proactive, dynamic and result oriented
• Ability to work under pressure and meet tight deadlines
• Positive and can do attitude

 Candidate should possess a valid car driving license and a vehicle.

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Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.