Bartender

Exchange Lounge, situated on Ground Floor, 7 Exchange Square, Wall Street, Ebene, Mauritius, is seeking a talented and energetic Bartender to join its team.

As a Bartender, you will be responsible for crafting and serving drinks, providing excellent customer service, and maintaining the bar area. You will interact with guests, recommend beverages, and ensure a high level of satisfaction throughout their experience. Your ability to multitask, work in a fast-paced environment, and maintain a positive attitude will be key to your success.

Key Responsibilities:

• Greet guests in a friendly and professional manner and take drink orders.
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with company recipes and standards.
• Provide recommendations to guests based on their preferences and suggest drink pairings.
• Ensure that the bar area is clean, organized, and fully stocked with supplies, including liquor, garnishes, glassware, and tools.
• Check identification to verify legal drinking age and comply with all alcohol laws and regulations.
• Process customer payments, including cash, credit cards, and tabs, and provide accurate change or receipts.
• Handle customer complaints and concerns in a calm and professional manner.
• Monitor guest consumption and ensure responsible alcohol service.
• Maintain knowledge of current trends in the beverage industry and stay updated on new drink recipes.
• Assist with bar setup, breakdown, and cleaning tasks, including washing glassware and sanitizing surfaces.
• Ensure that all equipment, such as blenders, shakers, and refrigerators, is maintained in good working order.
• Follow all health and safety regulations, including proper sanitation and food handling practices.
• Work collaboratively with other staff members to ensure efficient service and a positive guest experience.

Qualifications:

• 1-2 years of experience as a bartender or in a similar customer-facing role (preferred but not required).
• Knowledge of drink recipes, bartending tools, and cocktail preparation techniques.
• Strong customer service and communication skills, with the ability to engage and connect with guests.
• Ability to work in a fast-paced environment while maintaining professionalism and a positive attitude.
• Must be able to handle cash and process transactions accurately.
• Strong organizational skills and attention to detail.
• Ability to work nights, weekends, and holidays as needed.
• Bartending certification/course is a plus.
• Experience in catering is essential.