Administrative Assistant

Join Our Team as an Administrative Assistant! Are you passionate about travel and looking to start a career in the travel industry? Look no further! Silver Wings Travels Ltd, a reputable DMC and travel agency, is seeking a detail-oriented and organized Administrative Assistant to join our team.

Responsibilities:

Administrative (Front office)

• To respond to and take ownership of calls from both internal and external customers in a timely, efficient and courteous manner.
• Provide a professional customer focussed and efficient Reception service.
• Report to the management and the concerned person on any complaints or service issues reported by the customer.
• Organise despatches and correspondences and proper recording of incoming and outgoing correspondences.
• Deal with queries from staff and visitors in a helpful and courteous manner.
• Responsible for maintaining the professional appearance of the reception desk and visitors’ waiting areas.
• Maintenance of switchboard directory and any other miscellaneous tasks relating to switchboard functionality.

Administrative (Back office)

• Prepare attendance report for staff every month.
• Monitor overtime application process on Sicorax, both online and manual, for all departments
• Verify and monitor leaves record process on Sicorax ESS and provide monthly report.
• Monitor and replenish supplies for kitchen, Mess room & bathroom
• Manage stationaries for the office Administration
• Issue purchase orders for office (admin matters)
• Messenger Planning – Ensure task allocation for every day including but not limited to bank related tasks, Postage, Despatch, work related errands, office opening and closing, etc.
• Manage the cleaning process of the office and the cleaning resources

Data Controller Office

• Coordinate implementation of procedures
• Amend and Update procedures as advised by the General Manager
• Keep record and ensure filing of all elements relating to Data Protection

 Training

• Prepare training reports as required by CJHR and department heads
• Ensure application for HRDC refund for all MQA approved training.

Requirements:

• HSC Holder
• Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint, in particular)
• At least 1 year’s working experience in a similar position

The deadline for submission of all applications is 21^st March 2025.

Management reserves the right not to proceed with the recruitment of the position of Administrative Assistant following this advert.