Inside sales (Commercial)

• Understand the challenges
• Present the software
• Convice them we may offer the best solution
• Follow-up during their testing phase
• Negotiate and close deals

• Serve as the first point of contact for customers seeking assistance over the phone or by email.
• Assist non-profits using the software from onboarding to subscription

• Master the basics of all modules.
• Contribute to the continuous improvement of the product, messaging, and processes.
• Turn your experience with customers into feedback for improvement (product, resources, organization).

• Excellent communication skills : posture, ability to convince, straight to the point
• Excellent listening skills : empathy, curiosity
• Rigor and efficiency
• Ability to work independently and manage time effectively.
• Bilingual French - English (mandatory as we operate in both languages).
• Interest in the web and the nonprofit world is a plus

Dynamic workplace

• Our office in Port-Louis offers a dynamic and friendly work environment.
• We believe in nurturing our community spirit through regular team-building activities, like restaurant outings, drinks, seminars, and more.

Flexibility & working hours

• Hybrid work organization with up to 4 days a week remote.
• Adjustable work schedule :Although we expect you to be there and fully operational during our work hours, we don’t micro-manage or track your time recordings by the minutes.
• We work on usual office hours, Monday through Friday

• We try our best to avoid overtime but it can sometimes be requested to work on
  Saturdays during peak periods. We do this only voluntarily and adjust our pay
  accordingly.