Operations Specialist

Role Profile: Operations Specialist
Job purpose: The Operations Specialist is responsible for ensuring all Purchase requests are converted to Purchase orders, Perform PO
Modifications and ensure that SLA’s/ KPI’s target are adhered and assist in improving the process.
1. Convert Purchase requisition to Purchase order by ensuring due diligence and adherence to SLA
2. Perform quality checks within the Purchase requisition (PR) and reject PR that does not meet business
 standards
3. Educating PR requestors/ creators on how to raise a quality Purchase requisition.
4. Assign quality PRs to Spot Buyers or PO Creation Specialists according to agreed SLA
5. Ensure usage of contract & Catalogue to drive automation
6. Monitor Retroactive purchase
7. Convert PR to PO by ensuring due diligence and adherence to SLA
8. Process all PO modifications, tickets and emergency queries raised by the business
9. Analyze Supplier Portal Report/ Tracking Report to evaluate PO status, past-due deliveries and supplier confirmation.
10. Perform Goods Receipt Process
11. Resolve VIM queries, Aerchain queries pertaining to a PO and liaise with relevant stakeholders.
12. Report analysis, delivery analysis and overdue controls.
13. Performing PROMS action plans.
14. Support on NPS
15. Perform MICS reporting.

Key roles and responsibilities

Profile
Qualification & Experience:
•Undergraduate degree in management, procurement, commercial or equivalent.
•Understanding of Procurement tools (SAP, S4HANA, IBIS & MS Office as mandatory and SRM) Behavioral Competencies
• Strong Analytical skills
• Communicating effectively by conveying information and ideas in a clear, meaningful, and timely manner, providing information to ensure understanding; solicit inputs and provide open candid conversations.
• Establishing collaborative working relationships and able to work in a team
• Able to work on own initiative and prioritize workload effectively
• Languages: Fluency in English
• Executes with discipline and sense of urgency.
• Establishing collaborative working relationships.
• Highly Trustworthy
• Enthusiastic and hardworking