As the first point of contact for our hotel, you will play a crucial role in creating a positive and welcoming environment for our guests, and artisans. If you have excellent communication skills, exceptional multitasking abilities, and a passion for providing exceptional customer service,

Qualifications and Profile

• Holding at least a Form IV or NC3 Front Office or any equivalent certificates
• Be computer literate, including, amongst others, a good knowledge of MS Outlook, Word, Excel, and HMS.
• Having experience in the hotel industry will be an advantage.
• Be outgoing and confident, have a pleasant personality, and enjoy dealing with people.
• Fluent in English and French, a third language, will be an advantage.
• Having good communication skills, both verbal and written
• Must have a good memory of faces, as guests like to be remembered.
• Desire to work in a team and strong willingness to bring his or her own contribution towards the realisation of his or her departmental objectives
• Roster: 6/1, involving morning, evening, and night shifts.
• Readiness to perform odd hours of work, including working on Sundays, public holidays, cyclonic days, and special days, i.e., Christmas’ and New Year’s Eve, etc.