In Mauritius since 1997, Globalcom Co Ltd, is expanding its team and is looking for a dynamic and ambitious professional for the post of Customer Service Assistant / Secretary.

Customer Service Assistant / Secretary

📍 Location: Upper Plaines-Wilhems
📅 Working Hours: Monday to Friday (8:00 - 17:00) and on Saturdays (8:00 - 12:30)
🚀 Immediate availability for employment preferred

Job Responsibilities:

As part of our Customer Service Department, your main duties will include:

1️⃣ Handling inquiries in both French and English with professionalism and courtesy, ensuring timely responses.
2️⃣ Preparing a variety of documents, including correspondence, contracts, reports, memos, minutes of meetings, etc.
3️⃣ Preparing quotations, responding to tenders, and providing administrative support across all departments.
4️⃣ Coordinating with technical teams for planning, project deployment, and preparation of technical reports (Commissioning sheets, O&M Manuals, etc.).

Your Profile:

✔ Fluency in spoken French is a must – clear, articulate, and confident communication is essential.
✔ Strong command of written and spoken French and English.
✔ SC holder with excellent results in French & English.
✔ At least 2 years of experience in customer service, secretarial, or administrative roles.
✔ Proficiency in Microsoft Office (Word, Excel, Outlook) and general office tools.
✔ Well-presented, professional, and able to handle interactions with tact.
✔ Highly organized, detail-oriented, and able to work independently with minimal supervision.
✔ Must reside in the Upper Plaines-Wilhems region.

🚨 Only candidates with strong French communication skills and meeting the profile criteria will be considered for an interview.

💡 Globalcom reserves the right not to proceed with any appointment following this advertisement.