The technical manager is responsible for planning, leading, organizing and supervising daily activities of the workshop and on-site job, controlling the quality of repairs, reporting, implementation of processes and performance appraisal of subordinates.

Job Title: Technical Manager

Responsibilities:

• Maintain adequate records and documentation on all equipment sold by the company.
• Attend off-site breakdown jobs requiring repair and service.
• Perform diagnostics procedure on equipment and submitting quotation.
• Record observations and findings during diagnostics run and advise on the correct method of usage
• Ensure that warranties are properly followed up, monitored, and documented.
• Plan and organise Preventive Maintenance System.                                                           
• Supervise all workshop activities especially on technical issues.
• Forecast and order spare parts for specific jobs, special job or for stocks replenishment.
• Supervise and follow up on actual progress of each individual repair job.
• Provide on-the-job training as well as coaching and mentoring to Technicians.
• Supervise customer service, reliability and dependability by providing all fields with the technical assistance they require from the Workshop.
• Strategy to grow sales in Technical dept with existing and new services

Qualifications

• Degree in Engineering – Electro Mechanic or any relevant discipline.
• 5+ years working experience in similar function
• Knowledge of Maintenance Management System, Management Information System.
• Sound knowledge of operations management and inventory management.