Travel Consultant

Flyways Travel Ltd is seeking a proactive Travel Consultant to assist agents and clients, provide guidance on bookings, manage client inquiries, tailor itineraries, and ensure satisfaction. Collaborate with agents, maintain accurate documentation, and facilitate communication with service providers.

Flyways Travel Ltd boasts over fifteen years of expertise in the air ticket sales and tourism industry, specializing in serving the Rivière Noire region. With a commitment to meeting the daily requests of our clients and partners, we prioritize delivering personalized service. We are looking for a professional, passionate, and dynamic Travel Consultant to join our team. Apply now!

• Assist travel agents by answering calls, solving problems, and providing advice on booking, travel rules, and destinations.
• Be the main point of contact for clients, providing quotes and assisting with itinerary customization.
• Manage client feedback and address concerns promptly to maintain satisfaction.
• Collaborate with travel agents to create and adjust travel plans according to client preferences, budget, and regulations.
• Ensure accuracy and completeness of travel documents such as tickets, visas, and insurance.
• Communicate with airlines, hotels, car rental companies, and other providers to make bookings, negotiate rates, and resolve issues.
• Stay updated on travel industry trends, promotions, and offers to offer helpful advice to agents and clients.
• Maintain booking systems, databases, and paperwork accurately to track client details, transactions, and preferences.