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Software Support Analyst

  • Port Louis
  • Not disclosed
  • Permanent
  • Added 13/06/2017 
  • Closing 13/07/2017
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Description

ABC Motors Co Ltd is looking for a Software Analyst to investigate problems to identify root causes and provide assistance, advice and solutions (Operating system, application malfunctioning) for proper functioning of all software related issues.

 

  • Handle software related requests for assistance
  • Troubleshoot software and identify root causes
  • Analyse software related issues and proposed required solutions
  • Create and run through test plans scenarios based on software requirements
  • Fix software problems and test solutions prior implementation
  • Document software support activities thoroughly
  • Review work log, customer feedback with superiors and act on opportunities for improvement
  • Coordinate IT Help Desk Advisors for software related incidents

ABC Motors Co Ltd

ABC Motors Co Ltd

 

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