Showroom Supervisor

JOB PURPOSE The job incumbent will have to ensure the day to day operations of the IT specialized showroom, manage, motivate and develop the team to ensure that sales targets are exceeded. He / She will also take full responsibility of the showroom stocks and assets. MAIN RESPONSIBILITIES Be ...

JOB PURPOSE
The job incumbent will have to ensure the day to day operations of the IT specialized showroom, manage, motivate and develop the team to ensure that sales targets are exceeded. He / She will also take full responsibility of the showroom stocks and assets.
MAIN RESPONSIBILITIES
Be responsible for the overall showroom operations with a view to achieve financial and non-financial objectives by focusing on the following functions:

- Sales management – ensure that the revenue target of your showroom is exceeded
- Stock management – monitor stock level and quality of stock in each showroom
- Customer service management – ensure our customers have an enjoyable experience in the showroom and the highest levels of customer service are given at all times.
- Expense management – monitor and minimize retail expenses
- Merchandising management – ensure that showroom is visually merchandised to set standard.
- Facilities management – ensure all retail facilities are health and safety compliant

PROFILE
- BSc Management
- At least 3 years’ experience in a retail management role especially in the sales of IT and mobile equipment including notebooks, printers, IT consumables, tablets & cellular phones.
- Understand the high importance of customer service
- Experience in an ERP system will be an advantage.