Sales & Marketing Coordinator

Radisson Blu® is one of the world’s leading hotel brands with nearly 300 hotels in operation in 69 countries and territories. Radisson Blu’s vibrant, contemporary and engaging hospitality is characterized by a unique Yes I Can! service philosophy.

• Preparation of sales tools/materials required for Sales Trips, Trade Shows, and other Sales Activities
• Develops market specific promotional collateral and advertisements
• Work with Marketing Executive and Regional Director of Sales to respond to all media enquiries for our hotels
• Receiving, handling and/or directing guest enquiries to the appropriate Sales Managers
• Management of the hotels’ RFP process including tracking of all leads
• Delivering immediate professional and courteous service to all guests
• Preparation of correspondence, proposals, and contracts for Marketing Executive and Sales Managers
• Using Radisson Blu Mauritius customer communication standards, ensure timely processing and activating of records for customer relationship management initiatives including detailing and updating client files and sales activities
• Handles all internal administrative matters pertaining to the Sales & Marketing Department
• Be proficient in selling the customer benefits of our guest rooms, function space and public outlets for Radisson Blu Resorts Mauritius while being an ambassador for our entire brand
• Responsible for the creation and execution of CRM campaigns
• Handles all in-house inquiries and support Sales Managers/Catering Service Managers with VIP events
• Maintenance of an effective filing system for the Sales & Marketing Department
• Distribution of all incoming mail & correspondence to appropriate individuals
• Ordering, receiving and restocking of general office supplies and the hotels’ commercial collateral
• Monthly inventory and re-ordering of client giveaways
• Preparation of promotional gift certificates for organizations
• Takes and distribute minutes recorded at all Sales and Marketing Meetings
• Produces weekly and monthly reports
• Completes other duties as assigned by the Regional Director of Sales and Marketing Executive