Regional Credit Controller

International SOS is a pioneer and leader in International Health & Security Risk Management. We have 13,000 security, medical, logistics and digital experts standing by to provide support and assistance from over 1,000 locations in 90 countries.

Overall Purpose of The Job

As the Regional Credit Controller in the International SOS Finance structure for the African region, the role is primarily intended to collect outstanding debt for a portfolio of clients on an ongoing basis, and to ensure that overdue invoices are kept to a minimum. Flag and monitor high risk accounts and work with Regional Risk Officer to create the necessary visibility to management.

Key Responsibilities

• Be responsible for collection of debts for a portfolio of clients.
• Allocation of receipts in accounting system based on remittance advice. Where remittance advice not available, chase clients to obtain same.
• Ensure AR balances in accounting system are up to date and accurate daily.
• Provide support on Billing and Credit control as required.
• Be responsible for the speedy resolution of client query and dispute resolution by identifying root causes for portfolio of clients.
• SOA preparation and dispatch for clients under responsibility
• Prepare daily cash collections report and provide comments on cash collection.
• Liaison with relevant teams to address client issues leading to non-payment of debts.
• Preparation of reports as requested by Cluster CFOs, or Regional Billing and Credit Control Manager.
• Meet KPIs for AR collection.
• Daily dispatch of invoices to customer. (Where applicable)
• Timeous uploading of invoices, to customer portal. (Where necessary)