This job is expired
Operations Manager (MS Home Solutions)
- Pamplemousses
- Negotiable
- Permanent
- Added 07/03/2024
- Closing 06/04/2024
Identify potential market opportunities and devise strategies to grow revenue and profitability.
Reporting to the COO, the ideal candidate will be a highly customer-centric leader capable of articulating and implementing a compelling vision for an elevated customer experience in the B2C sphere.
Key Responsibilities
- Conduct market research to analyze clients needs in the ‘domestic construction’ market segment
- Identify potential market opportunities and devise strategies to grow revenue and profitability
- Manage site teams profitably and ensure that projects are completed safely within budgets and time allowed
- Prepare and submit business plan and annual budgets to Management
- Recruit and select teams at operative & supervisory level for project execution
- Devise incentive schemes with the Human Capital department to encourage staff retention
- Define and track key performance indicators (KPIs) to measure performance of teams
- Train operatives to increase efficiency and ensure cross-functional training
- Devise a system to measure customer satisfaction and receive feedback
- Set up an online platform to manage customers enquiries and requests for quotations
- Evaluate the feasibility and potential risk assessment of projects
- Promote a culture of entrepreneurship and encourage employees to generate and pursue innovative ideas
Qualifications & Experience
- Master's degree in management or a related field
- 5 years of experience in managing a startup or proven experience in the construction sector
- Customer centric with exceptional project management and leadership skills
- Excellent communication, negotiation, and presentation abilities
- Strong networking and relationship-building skills
- At ease with digital channels in designing an enhanced customer experience
MANSER SAXON CONTRACTING LTD
- IBL BUSINESS PARK,, RICHE-TERRE, Mauritius
Similar Jobs
-
Marketing Assistant – Digital Design & Analytics
Marketing Assistant – Digital Design & Analytics
-
Marketing Assistant - Graphic Design
Marketing Assistant - Graphic Design
-
Professional Registered Electrical Engineer
Professional Registered Electrical Engineer
-
Accounts Officer - Decathlon Beau Plan
Accounts Officer - Decathlon Beau Plan
-
General Staff (Retail)
General Staff (Retail)
- Email me jobs like this