Medical Secretary / Receptionist

As a Medical Secretary / Receptionist, you will manage the reception desk and the administrative tasks in the office.

 MAIN RESPONSIBILITIES :

• Greet and assist patients/visitors.
• Answer, screen and forward any incoming/outcoming phone calls while providing basic information needed.
• Manage patient appointment - schedules, send appointment reminders and follow-ups via calls or emails.
• Manage patient details and medical records.
• Ensure physician productivity by maintaining and communicating calendar.
• Prepare and manage medical reports and memos.
• Perform other secretarial duties such as typing, filing, photocopying, faxing, amongst others.
• Prepare, type all correspondences and reports accurately and timeously.
• To liaise with staff in other departments and with external stakeholders.
• Ensure confidentiality of sensitive information.
• Maintain office supplies and medical supplies.
• Maintain office and working areas clean and operational.
• Ensure that all Covid Protocols are respected.
• Any other cognate duties.