JUNIOR BACK OFFICE/DATA ADMIN ANALYST (ENTRY LEVEL ROLE)

Role and Responsibilities

• Extract relevant information from documents, such as filing date and application number, class specifications, owner name, address, references and input them on the software.
• Review information such as the class specifications, owner name and address and standing instructions as per documents received and ensure they have been properly recorded on the system.
• Check for discrepancies between client documents and official documents.
• Prepare error log of discrepancies to be given to client.
• Prepare and finalize invoices.
• Prepare daily reporting and submit it to supervisor.
• Adhere to all Risk & Compliance procedures in line with company and the client's expectations.
• Adhere to GDPR (General Data Protection Regulation) and Data Protection Act.
• Ensure project reports and SLA& KPI (Key Performance Indicators) are updated.
• Escalate issues to reporting line as and when required.
• Deliver on ad hoc tasks related to the process.

• Minimum Higher School Certificate.
• 0 - 1 Year of working experience in the administrative field would be an advantage.
• Good communication skills in English.
• Good customer service skills.
• Show accountability for results.
• Familiar with Microsoft Office (Outlook, Word, Excel).
• Detail oriented and excellent analytical skills.
• Has a proactive mindset. 
• Well organized and has a track record of working to tight deadlines. 
• Quick Learner.
• Ability to work in a team.
• Ability to work at odd hours, if required.