IT Support Officer
- Pamplemousses
- Negotiable
- Permanent
- Added 15/05/2017
- Closing 14/06/2017
The job incumbent's role is to monitor and maintain the computer systems and networks of the organisation. He/She will also be required to provide technical support to end user computers, installing and configure computer systems, diagnose hardware and software faults.
Responsibilities
- Install and maintain network hardware and software, analyze problems, and monitor networks to ensure their availability to users
- Provide technical support to end-users regarding computer hardware and software
- Installing and basic configuration network switches and routers
- Troubleshoot and solve TCP/IP network problems, in all showrooms
- Managing back up of servers
- Train users in various software applications and network-related procedures
- Troubleshoot problems reported by users and make recommendations for future system upgrades
- Install and configure Symantec clients on computers and servers
- Configure and maintain user login accounts and email accounts
- Maintain records of software licenses and hardware
Profile
- Degree in Information Technology
- Network + and A+ hardware qualifications
- Able to work on Windows server Active directory
- Able to do network cablings, using Cat 5E and Cat 6 standard
- Proficient in MS Office applications
- Proactive and solutions driven
Benefits
- Health and Pension schemes
- 24hr Personal Accident Cover
- Staff Happiness Programs
- Company Doctor
- Incentives
- Staff Discount