IT Officer (FRCI)

Ensure proper running of FRCI IT infrastructure.

• Perform installation and/or configuration of computers, printers and assorted peripherals

• Troubleshoot and resolve computer operating, software/hardware problems and provides technical support as requested;

• Perform and maintain system security and application backups;

• Perform routine and preventive maintenance on computer equipment and peripherals

• Prepares report on equipment problems; recommends actions to improve standard operating procedures.

• Maintains confidentiality of information and data related to staff, customers and other users.

• setting up new users’ accounts and profiles and dealing with password issues;

• Report & follow-up all electrical and air condition issues to the respective supplier

• Maintain up-to-date records.

• Follow up supplies as and when required and ensure that there is an adequate stock of operational supplies at all times