DUTIES & RESPONSIBILITIES -Installing and configuring computer hardware operating systems and applications - Monitoring and maintaining computer systems and networks & be proactive - Support staff through different medium, either face to face or over the telephone to help set up systems ...
DUTIES & RESPONSIBILITIES
•Install and configure computer hardware, operating systems and applications
•Monitor and maintain computer systems and networks & be proactive
•Support staff through different medium, either face to face or over the telephone to help set up systems or resolve issues including procedural documentation and relevant reports
•Train staffs on existing & new technology
•Follow diagrams and written instructions to repair a fault or set up a system
•Set up new users' accounts and profiles and deal with password issues as per procedures/policies
•Follow-up with suppliers for quotations
•Conduct electrical safety checks on computer equipment
•Coordinate network security measures and educate staff members about computer security
•Maintain the local-area network (LAN) and wide area network (WAN)
•Implement, draft & maintain of IT & ISO policies & procedures to Project estimates
PROFILE
Bachelor degree in the IT field or equivalent
Possess a strong background in the administration of servers running on Microsoft Windows.
At least 3 years of experience in IT field
Experience in Microsoft SharePoint would be an advantage
Excellent interpersonal communication skills
Strong analytical, problem solving and time management skills.
Ability to work in a team and under pressure