IT Administrator (2416-ITADMIN)

Our client is seeking to recruit an IT Administrator who will report to the Director and/or any designated Manager. The IT Administrator will be responsible for helpdesk support and other technical matters. The successful candidate will form part of the IT infrastructure and support team.

Responsibilities:

• Contribute to engagement team to integrate client's strategy, process, people, and technology.
• Participate as a fieldwork team member in Technology Consulting engagements.
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress.
• Leverage data and technology to assist senior team members in providing innovative solutions to client's challenges.
• Assist in preparing high quality work products for clients and other related parties in timely manner.
• Anticipate and identify risks within engagements and raise any issues with senior members of the team.
• Develop and maintain productive working relationships with client personnel.
• Understand and follow workplace policies and procedures.
• Build strong internal relationships within GT Advisory and with other services across the organization and work as a team player.
• Monitor non-authorized software and ensure network is protected from malware and viruses
• Implement IT policies within the organization with regards to password security, media, browsing and USB controls .
• Maintain asset register.
• Provide network support and maintenance.
• Priorities and assist with project and ad-hoc related technical requests.
• Onboarding / Offboarding of Staff.
• IT Custodian for IT Assets, IT Governance and IT Policies.

Profile:

• Bachelor's degree in computer science or a related field.
• Networking & Firewall Support DNS/ DHCP.
• MS Server 2008-2019.
• MS Windows 7 - 10.
• Office 2010-2019 & O365.
• Onboarding / Off boarding Users (Joiners/Leavers).
• Anti-Virus Management.
• Various Application Support.
• VoIP Telephony Support.
• Email Support.
• IT Ticket & Solution Systems.
• Do proper sharing of workflows on work/Training manuals.
• Strong communication and interpersonal abilities.