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Housekeeping Supervisor

  • Black River
  • See description
  • Permanent
  • Added 09/06/2017 
  • Closing 09/07/2017
  • Giovinella Michel
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Description

Horizon Holidays Ltd is looking for an experienced Housekeeping Supervisor to work in a few different resorts at Black River

 

DUTIES AND RESPONSIBILITIES :

• On the Job Training (training of maids/valets).

• Plan, organise and control all areas of Housekeeping department as per standards (including apartments, store, mess area).

• Coordinate & supervise cleaning activities of all house staffs.

• Ensure housekeeping procedures are followed.

• Ensure that the team projects a warm, professional and welcome image.

• Establish and maintain effective interpersonal relations and take active interest in the welfare, safety & development of the team. 

• Organize morning meetings with Resort Manager.

• Prepare and ensure that duty roster for the weekend/public holiday is done such that there is complete coverage at all times and to minimize overtime costs.

• Follow up on punctuality, controls absenteeism and keep the Resort Manager updated for actions.

• Ensure high level of quality being delivered at all times.

• Keep Resort Manager informed of customers’ complaints.

• Draft and prepare a variety of documents, including welcome letters, inventory sheets, laundry sheets.

• Assist in carrying out and managing arrival/departure and monthly’s Apartment Inventory in collaboration with Resort Manager.

• Monitor and control inventories of cleaning equipment, cleaning products and uniform.

• Ensure good storage of amenities, consumables and other stocks for apartments. 

• Responsible of cleaning products, consumables, apartments’ inventories and request for replenishment. 

• Keep key control by updating a key record book and checked at the end of each shift.

• Liaise with Resort Manager regarding arrivals and departures.

• Communicate Rooming List and arrival/departure time with house staffs.

• Liaise with Resort Manager and house staff for changes related to arrival/departure.

• Liaise with Resort Manager and house staff for information and notices to place in apartments.

• Inspect apartments on a regular basis and report issues and anomalies to Resort Manager.

 

PROFILE

• Minimum SC is required as educational background, with vocational training
• At least 1 year experience in a similar position 
• Computer literacy – Conversant in Excel & Word
• Hard-worker and dedicated
• Attention to detail
• Good communication skills
• Team Player
• Excellent work etiquette standards

 

OTHER REQUIREMENTS :

• Morality Certificate and reference(s) from previous job(s) will be required

• Preference will be given to candidates living in the West (Albion till Le Morne) and Quatre Bornes.

IMPORTANT : Kindly apply only if you have the above mentioned profile.

 

SALARY :

Rs 17000-Rs 22000 depending on experience

Horizon Holidays Ltd

Horizon Holidays Ltd

 

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