Executive Housekeeper (2411-EH)

Our client in the Hospitality sector is seeking to recruit an Executive Housekeeper.

Responsibilities:

• Manage the Resort's Housekeeping team by ensuring the effective and smooth day to day operations.
• Ensure that the rooms, public areas and team members are efficiently cleaned and serviced as per the brand standards.
• Comply with Health and Safety regulations and standard operating procedures.
• To be a high team player and personally be involved in team member's training, coaching and knowledge development.
• Efficiently handle guests queries and follow through on required actions.
• Actively participate in the preparation of budgets and manage the costs of the Housekeeping operations.

Profiles:

• Higher School Certificate or equivalent qualification.
• Tertiary education at Advanced Certificate level or Diploma majoring in Hotel Management, Tourism Management or equivalent qualifications from a recognized institution.
• A minimum of 10 years working experience in the Housekeeping department in a 5-Star resort.
• A minimum of 5 years working experience as Assistant Executive Housekeeping preferably in a 5 star resort.
• International working experience in a 5 star luxury resort would be a definite advantage.
• Passionate about service.
• High levels of integrity.
• Strong ability for problem solving.
• Organizational, financial and analytical skills.
• Proactive, dynamic and flexible attitude at all times.
• Strong team management and leadership skills to lead, motivate and develop subordinates.
• Highly responsible and reliable.
• Excellent written and verbal communication skills in both English and French languages. A third language will be a definite advantage.
• IT literate and strong knowledge in Opera Property Management System.
• Willingness to work during odd hours, weekends and public holidays.
• A clean certificate of character is a must.