Deputy Branch Manager - Beau Vallon

Espace Maison Ltée is recruiting a dynamic and self-motivated Deputy Branch Manager to assist the Branch Manager of its unit located at Beau Vallon.

 Key Result Areas:

• Assist the Branch Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain shop inventory
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Representatives
• Monitor shop operating costs, budgets and resources
• Communicate with customers and evaluate their needs
• Handle complaints from customers
• Make sure all employees adhere to company’s policies and guidelines

 Required profile:

• Minimum qualification : Diploma in Management
• At least 2 years of experience at Management level, preferably in the retail industry
• Sharp business mindset with good negotiating skills
• Good organizational and problem-solving skills
• Strong analytical, interpersonal skills and mediation skills
• Positive mindset with a can-do approach
• Flexible and proactive
• Ready to perform odd hours of work, including Sundays and Public Holidays
• Proficiency in MS office (Excel, Word, PowerPoint)
• Valid driving license

 Remuneration and benefits:

• An attractive remuneration package will be proposed to the right candidate
• Training, coaching and career progression opportunities

Candidates are requested to also send their application by email quoting reference HR/DBM/EML before 3rd April 2024.

Management reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement.