This job is expired
Customer Service Assistant
- Plaine Wilhems
- Negotiable
- Permanent
- Added 06/07/2017
- Closing 05/08/2017
The job of a customer service assistant could encompass a range of customer-oriented tasks, including handling complaints about a product or service, making sales (online), or providing consumers with information.
A customer service assistant is the primary point of contact between a business and its customers.
The customer service assistant will take online orders, dispatch orders and handle complaints/returns or exchanges.
You'll need:
- excellent customer service skills
- the ability to handle and resolve difficult situations
- IT and administration skills
- accuracy and attention to detail
Your day-to-day activities may include:
- answering customers' questions by phone, email, webchat or face-to-face
- giving price information and checking product availability
- handling complaints
- entering customer information onto a computer database
- tracking orders and giving refunds
- dispatching orders
- upload product with description on website
- send text messages or call clients to inform them of new arrivals
Qualification:
- Minimum HSC required
Interested candidates please send your CV and covering letter.
The job location is in Quatre Bornes.
Navos Lifestyle Ltd
- No 4 Gateway Building, Quatre Bornes, Mauritius
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